Mystery Shopper Program Malaysia: Software Free Download
Mystery shopping services remains one of its most popular. The evolution of technology, like computers and the internet, has allowed Bestmark to evolve its services. It is able to reach more customers and hire more mystery shoppers today than ever before. How Does Bestmark Work? Bestmark hires both mystery shoppers and exit interviewers. The Worldwide Leader in Mystery Shopping Software Used by over 150 mystery shopping providers, over 18,000 companies and over 3 million shoppers, SASSIE unlocks your company’s potential to: • Win New Business • Develop Unique Services • Maximize Staff Efficiency • Obliterate the Competition It’s time for your technology to go world class – It’s timeRead more.
Mystery Shopper Program Malaysia: Software Free Download Free
Two words: Mystery Shopper. What in the world is a Mystery Shopper? A ‘shopper’ is to shop right, so what so mysterious about it?
Before we answer that, let’s take a look at Malaysia’s customer service as a whole. Ask around and there will be a fair share of comments on our customer services. And it seems like, now more than ever, any poorly-handled situation by a business staff to a customer would end up on social media.Ask around and there will be a fair share of comments on Malaysia’s customer service.
And it seems like, now more than ever, any poorly-handled situation by a business staff to a customer would end up on social media. Remember the vulgar reply from? A fiasco involving a pharmacy’s And most recently, a case of rotten chickens and words from? If anything, Malaysians are demanding better service and quality from all major industries to justify paying the service charge.
Ok, so what does this have to do with ‘Mystery Shoppers’? With all the rainbow comments on our customer service, many bosses or top management personnel are worried about their brand’s awareness, sales and customer retention. They can personally serve a customer well, but how can they ensure that their staff won’t mess things up? Plus, it’s so difficult to monitor their staff if they have the attitude of ‘ boss is here, faster pretend busy‘ and ‘ ok boss not here just chill‘. Plus, we’re paid to do it! In UK, some mystery shoppers may earn up to £300 a day, and that’s equivalent to RM1,500 (as per Maybank Forex rates)! But ok, to be fair, in my experience, mystery shoppers in Malaysia can generally earn from RM15 up to RM100+ per trip depending on the company. While it’s little in comparison to UK, but hey, imagine doing it regularly. Sikit-sikit jadi bukit lor! I also want can or not? Maytag refrigerator makes clicking sound. Sounds easy, right?